Frequent commuters get to know the rules and procedures (some unwritten) better than "newbie" employees on the train.Here are a few of them:
1.Commuters in the cafe car should buy the products, and tip the LSA well.
2. Don't bring your own food or drinks.
3. LSA should reciprocate with "free refills" on coffee - even if it that's not written in the Amtrak handbook.
4. As you head up to LA in the morning , somewhere around Del Mar, call in the order for drinks and food required for the ride back to San Diego that evening.
Hint: Fridays and holidays sell more.
Last Call? WTF? Last call should be reserved for 2AM at your local bar. The riders on this train had 37 minutes left to go.
Newbies - reach out to us. We'll be happy to help We don't want to resort to breaking rule #2.
PS: Do they put up with this on the Acela? More about that in future posts....